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+-- Forum: Problems (https://ludii.games/forums/forumdisplay.php?fid=5)
+--- Forum: Ludii Player Problems (https://ludii.games/forums/forumdisplay.php?fid=6)
+--- Thread: The submitted player hashcode does not match that stored in the database (/showthread.php?tid=1652)
The submitted player hashcode does not match that stored in the database - Quentin Cohen-Solal - 08-28-2023
The following error occurs several times in game id 1663:
"""
The submitted player hashcode does not match that stored in the database (3455: 18893.04528788024).
Please logout of Ludii, wait 2 minutes, then login again.
"""
and also :
"""
Your local game state is out of sync with the server, please re-join this game from the remote dialog.
"""
If this bug is not corrected and does not happen again, it would be nice for Ludii to be able to reconnect itself in order to solve the problem on its own, in particular because beyond the difficulty of having to reconnect manually in the middle of a match, this bug does not is not necessarily detected by the players for several minutes, causing the players in question to lose time in relation to the timeout of the match.
RE: The submitted player hashcode does not match that stored in the database - s111321522 - 08-29-2023
I was another player in 1663, This error caused my several accounts to be blocked by the server :(
However, I found that the error results from our lab's router. For an unknown reason, the firewall automatically blocks the connection between the Ludii server.
This issue will cause the connection to be unstable, and then lead to the error mentioned above.
For my solution, I changed the laptop's Wi-Fi connection to another Wi-Fi, and the problem was solved. (But you still need login by another account :( )
Just as Quentin mentioned above if Ludii can be able to solve the issue of reconnecting or the bad signal, It will be more convenient for players.
RE: The submitted player hashcode does not match that stored in the database - katherineharris - 11-03-2023
I appreciate your suggested solution. It works for me and my account is not blocked anymore